Notice of Data Privacy Event

Waterford Hotel Group, LLC & LMD Holding Company, LLC (collectively, “Waterford”) is providing notice of a data security event that may involve certain personal information. Although there is no indication of any actual or attempted identity theft or fraud as a result of this event, this notice provides information about what happened, our response, and resources available to help protect your information from possible misuse, should you feel it is appropriate to do so.

What Happened? On May 5, 2026, Waterford identified suspicious activity on certain computer systems. We immediately took steps to secure our systems and launched an investigation into the nature and scope of the activity with the assistance of third-party forensic specialists. Through our investigation, we determined that an unknown actor gained access to certain computer systems and was able to view or download certain data.

Upon becoming aware of the unauthorized access, Waterford began a diligent and comprehensive review to determine the precise nature of the information that was impacted, as well as the identity of the individuals to whom the information relates for purposes of providing notice. That process was recently completed, and Waterford is notifying individuals whose information may have been impacted.

What Information Was Involved? The type of personal information stored on the impacted systems varies by individual but may include the following: name, driver’s license number, Social Security number, Passport number, taxpayer ID, financial account information, payment card information, username & password, medical information, and health insurance information.

What We Are Doing. The confidentiality, privacy, and security of information in our care are among our highest priorities. Upon becoming aware of the suspicious activity, we moved quickly to investigate and respond, assess and further strengthen the security of our systems and computer environment, and notify potentially affected individuals.

What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and credit reports for suspicious activity and to detect errors. Any suspicious activity should be promptly reported to your bank, credit card company, or other applicable institution. Additional information and resources are included in the below Steps You Can Take To Help Protect Personal Information.

For More Information. We understand you may have questions about this event that are not addressed in this notification. If you have additional questions, please feel free to contact us at the following number: 1-888-940-9724. You may also write to us at the following address: 914 Hartford Turnpike, P.O. Box 715, Waterford, CT 06385.

STEPS INDIVIDUALS CAN TAKE TO HELP PROTECT PERSONAL INFORMATION

Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also contact directly the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

Equifax Experian TransUnion

Credit Report Services

Experian Help Center

Get Credit Report

Credit Freeze

Fraud Alerts
1-888-298-0045 1-888-397-3742 1-833-799-5355
Equifax Fraud Alert
P.O. Box 105069
Atlanta, GA 30348-5069
Experian Fraud Alert
P.O. Box 9554
Allen, TX 75013
TransUnion
P.O. Box 2000
Chester, PA 19016
Equifax Credit Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
Experian Credit Freeze
P.O. Box 9554
Allen, TX 75013
TransUnion
P.O. Box 2000
Chester, PA 19016

 

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.