At Waterford Hotel Group, we’re experts in the hotel industry, with more than 35 years of experience in the hospitality industry. We have a deep understanding of the challenges and opportunities that hotels face today. We use our expertise to develop innovative solutions that help our clients succeed.
Over the decades, we have worked in all facets of the industry, from development and ownership to operation and management. Today, Waterford Hotel Group is a trusted partner for both branded and independent hotels ranging from inns to 400+ rooms. We leverage our expertise and knowledge to help our clients achieve their hospitality goals.
Nearly 40 years ago, Waterford Hotel Group was born in Waterford, Connecticut as a hospitality management company specializing in personalized hospitality services for a single hotel. Today, we are a premier hospitality management partner with national reach, more than 250 years of collective experience, an award-winning team, decades in all facets of the industry, and a portfolio ranging from boutique inns to large-scale 400+ room hotels.
Boasting an impressive collective experience of over 250 years, and with an impressive four decades of successful operation as a renowned hospitality management company, our award-winning team harnesses this wealth of knowledge and industry acumen to ensure a transparent and consistent approach. We’re ready to embark on a journey of excellence together; let’s start by connecting.
At Waterford Hotel Group, our values are not merely inscribed on a wall. Serving as the compass for our decisions, actions, and interactions with guests, associates, and partners, these values underscore our unwavering commitment to excellence. From wowing the customer and striving for continuous improvement to our passion for hospitality and sustaining bottom line success, our values form the bedrock of our every endeavor.
Your guest experience begins long before check-in. So does ours. Let’s start now, together.