From development to management, Waterford Hotel Group builds the foundation for hospitality success and fosters its longevity. Our leadership is unmatched and our record is exceptional. We inspire camaraderie, confidence, transparency, and collaboration among team members and give them the tools they need to forge positive relationships with guests and clients. As an approved operator for numerous franchise companies, and an experienced independent operator, we are prepared to offer you the best overall value as a partner, operator, or developer. Guest satisfaction begins long before check-in, so let’s start now– together.
Who we are
Phillip Craft, Principal, Smith Craft Real Estate Corp.
I am a long time hotel developer and owner. I have the pleasure of being in partnership with Waterford Hotel Group for two Marriott branded hotels that I developed. Waterford is just the type of partner I look for — they take care of everything, keep me informed, ask my opinion about things that matter, and have really improved our hotels by virtue of the renovation that they executed and the improved guest satisfaction and profitability. I look forward to doing more deals with them.
CFO, Top-rated liberal arts college in New England
Our College has owned for many years a unique and upscale Inn which in many ways has served as the front door to our campus and community. We could not be happier or more satisfied with the work that Waterford Hotel Group does for us as the Operator of the Inn. They helped us to manage a major historic restoration of the Inn and have since positioned it as a market leader.
Michael Freimuth, Executive Director, Capital Regional Development Authority
For the past 10 years, from its opening date to the present, the Waterford team has professionally managed the Connecticut Convention Center, providing insights, talent and creativity to our daily operations and our future planning.
Joseph Krohn, President, Hotel Real Estate Advisory Services Inc.
Having worked with Waterford Hotel Group in the past as a hotel manager for several of our hotel assets in our special servicing division we reached out to Waterford Hotel Group to help us with an opportunistic hotel acquisition. Their bench strength and depth in both hotel acquisitions and operations made it very easy to execute on this time sensitive transaction. Our great working relationship and shared vision for this asset resulted in a joint venture partnership and a Waterford hotel management agreement for this hotel. This key hotel acquisition has proven to be very successful outperforming both the financial expectations of the first year budget and the underwriting pro-forma.