Over the past 30 years, Waterford Hotel Group has compiled a group of passionate people who have mastered their area of the industry. Our more than 250 years of combined experience in our specialties mesh perfectly together to create the award winning hotel group we’re proud to call ours–Waterford. We can’t wait to meet you.
Chairman and CEO
Len has more than 40 years of experience in the hospitality industry. He serves as Chairman and CEO of Waterford Group, LLC, a leader in the hospitality and gaming industry that specializes in the development, ownership, and management of hotel, venue, and gaming projects. Under his leadership, Waterford Group has been involved in developing and operating projects totaling more than $3 billion. Len holds a National Diploma in Hotel Management from the Hotel School of Technikon Witwatersrand in South Africa.
Principal and Director
Mark is a Principal and Director of Waterford Group. He has more than 30 years of experience in land development, residential and commercial construction, hospitality development and operations, as well as asset management. In his role with Waterford, Mark has been integrally involved in the development and supervision of projects totaling more than $3 billion.
President and COO
Rob Winchester has more than 30 years of experience in the hospitality industry, including an extensive background in operations, finance, development, acquisition and asset management. Rob is responsible for all aspects of on-going operations for the company. Rob joined Waterford Hotel Group in 1990 and has served in numerous capacities since that time. He holds a Bachelor of Science degree in Accounting from the University of Connecticut.
Vice President Acquisitions and Development
Gary Avigne directs and coordinates the growth of Waterford Hotel Group. Gary works with institutional investors, lenders, partners, and third party owners, arranging property acquisitions, management contracts, joint venture partnerships, and selective new development. Gary has more than 35 years of respected hotel experience and expertise in virtually all disciplines of the industry.
Vice President Operations
Michael Heaton has more than 20 years of experience in the hospitality industry. Since joining Waterford Hotel Group in 1997, Michael held numerous management positions at Waterford-managed properties before assuming the role of Vice President Operations. He is responsible for oversight of the hotel operations. Michael holds a Bachelor of Arts degree in Economics from the State University of New York.
Vice President Human Resources
Judy Moran joined Waterford Hotel Group in 2004, bringing more than 25 years of hospitality experience to the organization. Judy’s focus at Waterford is on employee and labor relations, executive recruitment, compensation and benefit design, performance management and organizational strategic goals. Her past experience includes operations and human resources positions with Hyatt, Le Meridien and Sonesta. Judy holds a Bachelor of Science degree in Psychology from Emory University in Atlanta, Georgia.
Vice President Sales, Marketing and Revenue Management
Karen Bachofner has more than 25 years of sales experience in the hospitality industry. She first joined Waterford Hotel Group in 1987 and has held several sales positions at Waterford-managed properties before joining the corporate team to direct the sales, revenue management and e-commerce efforts of the select service properties in the Waterford portfolio. Karen is a member of Hospitality Sales & Marketing Association International (HSMAI) and is certified to teach Achieve Global’s Professional Selling Skills.
Vice President Construction, Engineering and Technical Services
John DelGrosso has more than 25 years of experience in the construction industry. His wide range of experience in construction and project management includes numerous commercial and hotel projects, with direct oversight of more than 20 new-build hotels and $100 million in capital projects. John attended Mitchell College and the Hartford Graduate Center.
Vice President Information Technology
Michael Scott has been with Waterford Hotel Group for more than 15 years. He manages brand standards, system security, and technology infrastructure with a focus on improving workflow productivity. Michael holds a Bachelor of Science degree in Accounting from Eastern Connecticut State University.
Lisa Johnson joined Waterford in 1993. She is responsible for all the accounting and finance for the decentralized properties including the preparation of the financial statements, cash management, and accounts payable. Lisa works closely with those properties to provide accounting support on a daily basis. She holds a Bachelor of Science degree in Business Administration with a concentration in Accounting from Eastern CT State University.